Return policy

Cancellation and return

Because the drugs have a shelf life limited and are of a personal nature, as prescribed for you personally, and to avoid the risk of tampering with the product, the suppliers that work with accept only products that are defective, damaged, or delivered incorrectly. If you receive a product that is defective, damaged or was shipped with the wrong product, you can do the following:

  1. Cancel the order and return the product to the supplier within seven (7) days from the receipt of the delivery, after which the supplier will refund you your purchase price within thirty (30) days; or
  2. Ask the supplier to change the article.

The supplier will replace at your expense for the return of defective products that are damaged or defective. If you experience any of the above circumstances, the supplier is obliged to act only in accordance with points 1 and 2. You will find the instructions for returning the item with a return address in the e-mail confirmation of the order.

For products not subject to prescription, you have the right to exercise the right of withdrawal within fourteen (14) days from the receipt of the goods. If you order more than one product, you can exercise at the same time the right of withdrawal within fourteen (14) days from the date you received the last measure of the product. This right does not apply to products subject to medical prescription. In the case of an interruption, you may be charged for the costs that have arisen in relation to services already rendered. To cancel an order, require a phone call or have any questions about a product is damaged or defective you can contact with the help of the contact form on the website. The return of a product good or bad you may be charged at your own expense. Refunds can be issued within seven (7) working days from the date of approval of the payment on the part of .

Replacement

The content of the website is for general information only, and is not intended for diagnostic or therapeutic purposes, or to replace the advice of a doctor. (such as doctors and pharmacies) is not responsible for the efficacy of the products offered, the content of the brochures provided by the manufacturer of the products, information texts, descriptions of the treatments and of the second description of the page and is not responsible for this. We do not provide any legal advice or medical advice and we do not provide medical services or diagnosis. No warranty is given about the reliability of the content presented on the web site.

 (as well as the physicians and pharmacies) is not responsible for the accuracy of the diagnosis, treatment (pharmacological) prescribed or the correct use of products. If we don’t meet the obligations that we compete on the basis of these general terms and conditions in relation to the provision of our services to you, we shall only be liable for the purchase price of the service used.

 (as well as the physicians and pharmacies) are not responsible for the accuracy of the diagnosis, the prescribed treatment (pharmacological) or the correct usage of the products. If we do not respect the obligations that we compete on the basis of these general terms and conditions when we offer our services to you, we shall only be liable for the purchase price of the service used.

To the extent that the lawyers allow, discard , seconds, members of our group of companies and third parties who are associated with us in particular the following:

All conditions, warranties and second conditions that can result from the provisions of the law;

● any responsibility for any loss or damage whether direct, indirect or consequential damage which the user suffers in relation to our website, or in connection with the use, inaccessibility, and the results of the use of our website and of the services or related sites and content that you have published, including, but not limited to, any liability for:

○ loss of income or revenue ;

○ Error-commercial use ;

○ loss of revenue or contract ;

○ has not produced the expected savings;

○ Loss of data ;

○ the deterioration of the reputation of the company ;

○ administrative time work or wasted; as well as

○ other loss or damage, regardless of how it occurred and by the fact that they have been caused by a violation of the law (including negligence), breach of contract, or for any other reason, even if foreseeable.

Through the use of this site, you agree to do it at your own risk and you assume full responsibility for the use of this web site. It is your responsibility to take all the precautions you believe necessary or desirable to protect you from injuries, losses, or risks that may occur through the use of this web site. The user agrees to substitute for us (as well as to doctors and pharmacies) for any loss, cost, expense or damage (including reasonable attorney’s fees, expert’s and any third parties), arising under or in relation to the following:

  1. violation of these terms by you ;
  2. Unauthorized or illegal use of this web site from your site;
  3. distortions that occur during the connection with the use of the website;
  4. the unauthorized or illegal use of this web site by third parties with your password; or
  5. Expenses, from or related to your use of the website by the user, including information from you through the web site, natural or legal persons that are different from the parties to the contract;